Installation guide · Nuvemshop / Tiendanube
WhatsApp button for Nuvemshop and Tiendanube
Install the widget in Nuvemshop or Tiendanube when your plan supports external scripts. Check the published code and avoid duplicating a theme button.
Content reviewed on October 2, 2026
Generate button codeHow the button works
The button opens a WhatsApp conversation with your chosen number and draft message. The visitor confirms sending in WhatsApp. The widget does not reply to messages, assign conversations or connect the WhatsApp API.
Dashboard labels and permissions vary by market and plan. This widget does not require a paid app, but it cannot bypass the platform's custom-code restrictions. If the theme already includes a WhatsApp button, use that feature or remove the duplicate before publishing.
Installation steps
1. Generate button code
Enter the number including its country code, write a short message and choose the color, size and position. Check the preview and copy the code. The same configuration works with the four installation options.
2. Add the script once
Check the Nuvemshop or Tiendanube dashboard and documentation for the external-code areas available on your plan. Use an area that runs JavaScript in the storefront footer and paste the snippet once. If only a text field or restricted tracking-code field is available, confirm the installation method with support.
3. Publish and test a conversation
After publishing, open the page on a phone and computer. Check the country code and number, tap the button and check the draft message. If the icon is missing, check whether the editor kept the script and whether your site security policy allows tools.chatsac.com.
Check before publishing
The editor removes scripts
Check the published HTML, not only the editor. If the script was removed, use a code area supported by your platform and plan.
The icon covers content or another button
Try both positions and all three sizes on a phone. Check cookie banners, carts and other widgets. If you already have another WhatsApp button, choose which one to keep.
Wrong number or draft message
Include the country code and use a number you control. Keep personal information out of the initial message. The visitor can edit this draft before sending.
Frequently asked questions
Is the button free?
The generator and widget are free and include Chatsac Tools branding. Your website platform may restrict custom code based on its plan or your permissions.
Do I need the WhatsApp API?
No. The button uses a wa.me link to open WhatsApp. Automation, multiple agents and CRM connections require a separate service.
Does the button guarantee sales or send weekly reports?
There is no sales guarantee. The service records installation and click beacons, which do not prove that a message was sent. Weekly email reports are not available yet.