Tell customers when support resumes and what they can do while waiting. Choose a template for your industry.
5 templates in this collection
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💬 Templates by segment
Hi! Thanks for reaching out to [@NomeEmpresa]. All our reps are currently off to assist you better during our next available hours.✓✓
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✏️ Personalize before sending
Hi! Thanks for reaching out to [@NomeEmpresa]. All our reps are currently off to assist you better during our next available hours.
Hi! This is ___, we're not available right now. Leave your name and request and ...
Hi! This is [@NomeEmpresa], we're not available right now. Leave your name and request and we'll get back to you soon. Thanks for reaching out, talk soon!✓✓
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___, this is an automated message. We can't respond right now but will get back ...
[@Nome], this is an automated message. We can't respond right now but will get back to you first thing during business hours. Business hours: Monday to Friday 8am to 6pm. Thanks for understanding.✓✓
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Hi! Sorry we can't chat right now. We're open Mon to Fri, 8am to 6pm. In the mea...
Hi! Sorry we can't chat right now. We're open Mon to Fri, 8am to 6pm. In the meantime, check out our website promotions?✓✓
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Hi, we can't chat right now. Our team is available Monday through Friday, 8am to...
Hi, we can't chat right now. Our team is available Monday through Friday, 8am to 6pm!✓✓
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How to adapt
Replace the business name and check your opening hours.
Give a response time your team can meet.
In WhatsApp Business, open Business tools and configure Away message. Copying text here does not enable automatic sending.