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Caution

The number may have been banned with its previous owner

If a SIM you just got already shows as banned, the person who used the number before may have broken WhatsApp's Terms. Tap Request a review in the app and say the number is new to you.

Official timing

"Most reviews are completed within 24 hours." (WhatsApp Help Center)

Official on-screen textThis account can't use WhatsAppRequest a review
Text from the official Help Center

What to do now

0 of 5 done

Your progress is saved on this device.

Text for your review request

When the app opens the review request, use a short, true text. Tick only what is a fact in your case.

Tick what is true

Message preview

Hello WhatsApp team. I believe my number was banned by mistake and I am requesting a review. I use this number to talk to family, friends and personal contacts. Thank you for the review.

WhatsApp reviews one number per appeal. Lying in the request can make the ban permanent.

Creates a calendar file on your device. We never ask for email or phone.

Business number

Is your WhatsApp the sales channel?

The official API is the Meta-approved way to serve and send at scale, with approved templates, opt-in and a quality dashboard. Chatsac runs the official API for businesses.

It has its own rules and enforcement too: it is not a free pass for spam.

What not to do

  • Buying SIMs "already activated on WhatsApp" from third parties.
  • Sending several requests in a row.

Official source

Questions about this case

My new SIM shows as banned on WhatsApp. Why?

Carriers recycle numbers. WhatsApp explains the previous owner may have broken the Terms, which got the number banned.

Other kinds of blocks

Back to the general diagnosis

Checked against the official Help Center on 2026-10-03